Custom Stone Interiors is a highly unusual fabrication shop in that the business
owners are both degreed engineers with over 30 years of engineering and
manufacturing management experience. Prior to starting up the fabrication business
both owners were intimately involved in the design and manufacture of stone working
machinery used in countertop fabrication.
CSI has three primary goals that have been the foundation of our successful
business since our 1st day of operation:
1. "Best attainable" quality. This mandated the purchase of almost a quarter of
a million dollars of equipment. The machined perfection possible with top of
the line automated machinery is simply unattainable by hand.
2. Personal and professional customer service. This goal has resulted in a
process where we provide a 24 hour turn around on quotes and give our
customers unparalleled support in the selection of their stone, sinks, and
finishing details.
3. 8 working days from field measure to install. CSI utilizes a manufacturing
management approach called QRM (Quick Response Manufacturing). This
approach allows CSI to consistently deliver superior quality in substantially
less time than is typical.
CSI is unique among area shops in that we do virtually no freehand work. Our sink
cutouts, arcs, radiused corners, and straight edges are free of the ripples, flat spots,
humps, and divots normal for work produced freehand or on inferior machinery. The
difference in the appearance of the finished edge is apparent even to someone
unfamiliar with granite fabrication.
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